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Legislation and Guidelines



                 Changes to FAIS
                 Since it first came into effect in 2002, the FAIS Act has been amended a number of times.
                 The most noteworthy changes have been:
          • The scrapping of the advisery committee on financial service providers (a committee of industry
            representatives) in order to “further enhance the independence and impartiality of the Registrar” in
            2014
          • Provision for “publication of administrative actions and notification of official acts on the FSCA
            website” instead of in a Government Gazette in 2014
          • A new section (8A) which made continuous professional development (CPD) a specific Fit and
            Proper requirement in 2014
          • An increase of the maximum penalty from R1 million to R10 million (or a maximum 10-year prison
            sentence)
          • Revised Fit and Proper requirements published in December 2017 (BN194)
          • Amendments to the General Code of Conduct for FSPs (June 2020 and December 2022)
          • Amendments to the determination of Fit and Proper (June 2020)
          • The FSR Act established the Ombud Council to assist in ensuring that financial services consumers
            have access to affordable, effective, independent and fair dispute resolution processes for
            complaints about financial products and services. In July 2024 the “Rules on Proceedings of the
            Office of the Ombud for Financial Services Providers” made under the FAIS Act in 2003 were revoked
            and the Ombud Council replaced these with its rules for the FAIS Ombud. The main change to the
            rules was an increase of the maximum compensation the FAIS Ombud may award for financial
            prejudice or damages from the previous maximum of R800 000 to R3.5 million.

         Principles-based
            The draft legislation specifies standards related to the intention of the regulation rather than
         lists of compliance rules. The intention is to enable the regulator to focus on the spirit rather than
         the letter of the law (ie, to monitor and enforce outcomes rather than procedures).
         Outcomes-focused
            The outcomes-based method to be implemented under COFI will mean that FSPs will not just
         be measured on rules and compliance, but also on their ability to achieve good client outcomes.
         This will include methods of assessing whether costs and charges are fair and justifiable.
         Risk-based and proportionate
            The COFI bill pursues a risk-based approach to monitoring outcomes which will enable the
         regulator to identify areas of greatest risk and address such risks in a proportional manner. The
         objective is to create a fairer environment for institutions of differing sizes and encourage new
         entrants into the market by reducing barriers to entry.
         Transformation
            The COFI bill explicitly supports transformation, making the FSCA responsible for supporting
         black-owned businesses that wish to provide financial products and services. The provisions of the
         bill also strengthen protection of vulnerable consumers.
            Under the second draft of the COFI bill, an institution’s transformation policies need to specify
         tangible targets. The second draft also allows the FSCA to use its enforcement powers in relation
         to an institution’s governance and transformation frameworks.

         The Financial advisery and Intermediary Services (FAIS) Act
            Legislation to protect investors from bad investment advisers was first mooted in the early
         1990s. Before the implementation of the Financial advisery and Intermediary Services (FAIS) Act,
         only investment managers – people who actually invested money on behalf of their clients – had to
         be registered with the FSCA, and gaps in legislation made it possible for virtually anybody to set up
         shop as an adviser and begin giving advice. Due to the absence of a coherent body of law, recourse
         in the event of disastrous advice often had to be made in terms of common law, which proved
         costly and ineffective.

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